Development of the near-term and longer-term digital transformation strategy and roadmap, ensuring its integration with the overall strategy and vision.
Understand the operational business objectives and goals, define the ways in which technology can enable them, establish the business case and translate these ideas into an enterprise-wide digital transformation strategy and consolidated roadmap which reflects business priorities
Identify and develop processes to improve overall organizational efficiency and effectiveness (data management, documentation, information dissemination, discarding of data, etc.); embed technology understanding into the organizational DNA
Provide a corporate view and oversight for all digital transformation engagements enterprise-wide
Maintain technical proficiency and provide direction on emerging technologies that should be assimilated, integrated and introduced to ensure continuous improvements to your business processes
Demonstrate success managing complex cross-discipline projects: identify the skills and resources needed to deliver project executions and coordinate the timely delivery of the work across teams
Manage, integrate, and align information from multiple sources into actionable insights
Drive technology communications strategy to ensure adequate leadership and end-user adoption as well as technical performance reporting
Aptitude to understand data and information to drive necessary changes and optimization efforts
Ensure projects meet time and budget constraints, delivering business value, and produce high-quality results
Foster innovation and creative solutions to business challenges and respond with agility to changing business priorities that improve service offerings, operations, and the total customer experience